Home Visits

If you or a member of your family need a home visit please ring the practice before 10.30am, giving as much information as possible so the doctor can assess the degree of urgency. Please make every effort to get to the practice as the facilities for examination and treatment are better than at home.

Out of Hours

Frimley Primary Care Service (www.frimleypcs.org.uk) provides you with urgent medical care when the surgery is closed ie 18.30 to 8.00 hours on Monday through to Friday and all day and night at the weekends and Public Holidays. This service is mainly staffed by local GPs and nurses.

If you do become ill during these times, such that cannot wait until your surgery re-opens you can phone the service on:

0118 936 5649

A call handler will ask you for some brief details about yourself and the nature of your problem. One of the doctors or nurses will then phone you back and discuss your problem. You may be given advice on how to manage your problem or if you need to be seen you may be invited to attend the Primary Care Centre based at Frimley Park Hospital. If there is a medical reason why you cannot attend the centre, you may be visited at home.

Please note that all calls are recorded for patient safety. The telephones in the Primary Care Centre are all withheld numbers and if your telephone does not accept such calls; they may have difficulties in contacting you. Please be prepared to offer an alternative number if this is the case. Please be patient, the line may be engaged during busy periods.

If you require health information and advice, you can also phone NHS Direct on 0845 4647 or visit their website (www.nhsdirect.nhs.uk/).

You can also ask your local pharmacist for help and advice on common ailments and problems.

Please think carefully before dialling 999 or using the A & E department. These services are for people who are seriously ill or injured.

 

 

 

 

- The Practice - The Partners - The Practice Staff - New Patients - Home Visits/Emergencies -
- Services Available - Important Information - Patient Rights & Responsibilities -